Privacy Policy

At STP Solutions Australia your privacy is our priority. We are committed to protecting your privacy at all times and in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalised experience on our website. Our website uses 128 bit encryption in areas of the website where personal information is collected or displayed to increase the security of any information transmitted between your computer and our website. However, please note that we cannot guarantee complete security of all stored information, although, we do everything in our power to ensure that all information is secure.

How Do We Use the Information We Collect?
When you become a STP Solutions Australia member, we ask you to fill out a form that requests your name, address and e-mail address. STP Solutions Australia may share this data with trusted partners to help us perform statistical analysis.

Your name, email and address information is used solely to process orders unless you give prior consent for this information to be used for other purposes. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Refer-A-Friend
If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. STP Solutions Australia does not store this information and uses it for the sole purpose of sending this one-time email.

Our Use of Log Files
When you visit our website we automatically log your IP address, your browser type and your access times. We utilize this information to conduct website performance evaluations, to see where visitors are coming from and to keep track of click data (the pages our users visit on our website). This data helps us determine what content our members find most appealing so that we can improve your use of our website.

Site Security
All STP Solutions Australia employees take your personal information very seriously. All employees are required learn and comply with our security policies. Access to personal information of website members is limited to our employees.

Correcting/Updating Your Personal Information
After becoming a STP Solutions Australia member you may correct/update your personal information by clicking on the ‘My Account’ link at the top of any page, entering your E-Mail Address and Password when prompted and clicking the View or change my account information link. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you should contact us via the ‘Contact Us’ page and request for your account to be deactivated.

Links To Other Sites
This website contains links to other websites. Please note that when you click on one of these links, you may be leaving the STP Solutions Australia website and entering another website. These websites may independently collect or request information about you and we encourage you to read the privacy statements of these websites as their privacy policy may differ from ours.

Communication
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. If you choose to receive our Newsletters, they may contain promotional materials from STP Solutions Australia and our partners.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Supplementation
We may correct or supplement your address information with standardised postal representation in order to ensure that your orders are delivered.

Contests
Periodically, contests may be run on our website. Sometimes contests are sponsored by our suppliers and/or partners. To enter these contests you may need to enter your Name, E-Mail Address and/or Password. At the time of entry, you may decide if you wish to have your name posted on our website if you are the winner. Winners’ names are NEVER shared with our customers without their consent.

Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. We may use session cookies to provide a seamless experience on the website and to combine with our log files so that we can understand our website traffic and analyze website usage information in aggregate form.

Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy – or anything else you might want to discuss. Please contact us by going to our Contact Us page.

You can also reach us via email at SALES@COMFORTCAR.COM.AU